Superb Internet Corp. is one of the world's oldest web hosting companies, in business since 1996. Its IaaS services include cloud hosting, dedicated servers, web hosting, reseller hosting, a global Content Delivery Network and domain registration. Superb Internet operates a coast-to-coast IP backbone and has its own data centers in Virginia and Washington state, offering a 100% uptime guarantee Service Level Agreement.
- Price matching: If a customer finds a better price elsewhere for equivalent services, Superb Internet matches it.
- Uptime agreement: Superb Internet promises that the websites it hosts are always running; it uses redundant data centers to avoid single points of failure.
- Savings with contract billing: Customers who sign up for one-year contract billing get a discount that remains the same as long as the customer maintains an active account with Superb Internet.
- Customer support: Superb Internet offers round the clock support directly out of its US-based 24x7x365 staffed data centers, guaranteeing service from a technician at the same data center where its customer is hosted. Support is offered through the phone, live chat, e-mail and an online ticketing system. They are always live, 24 hours a day, 365 days a year. A response time of less than 5 minutes is guaranteed.
- Hosting plans: The company offers several tiers of hosting plans to best fit the needs of individual customers; it also offers other professional services.
- Variety of payment arrangements: Customers can pay online, mail in checks, use PayPal or Western Union, pay via credit card and more.
- Best for: Enterprises, small business owners, bloggers, artists and writers.