Find out What's Going On
Like so many other web hosting providers purchased by EIG, a great web host has been turned incredibly bad. One to avoid.
We first took note on how bad things had become, after the Arvixe migration debacle (another company that EIG bought), and how there was a total break down in the support provided by Arvixe, lost files, broken website resulting in the sacking of the majority of the Arvixe staff.
This seems to be the breaking point of many EIG brands, and in Hostnine's case, their team became directly responsible for cleaning up the Arvixe mess. As you can imagine, at that time, things has got so bad (support response times in excess of a week) that Hostnine was always going to face a losing battle.
This is a real shame, as their Cloud Hosting plans were some of the best around, representing superb value for money with high resource allocations. We used their Cloud on many occasions ourselves, and as such were very disappointed when they were purchased by EIG, although with the old management staying on at the company for a while, the deterioration was much slower than with say, Arvixe.
You may also wish to check out the Hostnine Shared Hosting review, that has more information about their Support, uptime and company generally.
Editor's note: We hate to be negative about hosting providers, especially when we have past dealings with them, but for the time being we recommend you avoid EIG owned hosting providers. Fortunately, you can filter out all EIG-owned hosting providers in our Hosting Review tables.