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InMotion Hosting may not feature the absolute best uptime (to be fair, its’ 99.95 percent average still puts it among the best), but there isn’t a single host out there that offers a better onboarding experience. Running a small business takes a lot of time, and you can’t afford to waste hours troubleshooting your web host. InMotion’s straightforward sign-up page gets you access to your new webspace within the span of just a few minutes, whereas other hosts we tested made us sift through confusing pages and ambiguous pricing for up to an hour – not to mention the extra time spent connecting with customer service.
InMotion is also one of only a few companies to market its shared hosting plans specifically to small businesses. You can choose from three tiers of plans starting as low as $5.99 per month (with a two-year commitment), all of which offer business-friendly features like free data backups, a free domain name, and secure IMAP email that lets you access and sync your email across multiple devices. Like most web hosts, InMotion only offers Linux servers, so users dependent on Microsoft tools will have to look at GoDaddy, our other top pick, or another host that offers Windows-based servers. The good news is that the Linux servers offered by InMotion come loaded with SSD (solid-state drive) storage for all hosting plans, making your site’s backend more reliable than it would be with a host that still uses traditional hard disks.
If we had to pin down just one reason to choose InMotion over the field, however, it would be the company’s outstanding US-based customer service department. We consulted them many times over the course of our testing, and they never failed to provide thoughtful and straightforward answers to our queries within minutes. The 24/7 live chat is especially helpful for small businesses that operate on non-traditional hours.